Operational capabilities

Connected capabilities across the patient and revenue cycle.

Appointment, patient, provider, package, insurance, invoice, payment and report information is carried across workflows so teams can act from the current record rather than rebuild context.

SehaMax
SehaMax appointment booking screen showing services, package sessions, insurance and split payment
Questions decision makers ask

Questions about SehaMax capabilities

A quick view of how the main modules work together in daily healthcare operations.

View all FAQs
Can SehaMax manage appointments and provider schedules?

Yes. SehaMax includes day, week, month and list scheduling views, provider working hours, split shifts, appointment status, utilization, walk-ins and website booking requests.

Can SehaMax manage billing and insurance in the same workflow?

Yes. Services, insurance pricing, patient responsibility, insurer responsibility, invoices, receipts and payment references can remain connected from booking through collection.

Does SehaMax support treatment packages and session wallets?

Yes. Packages can include multiple services and sessions, with sessions tracked as used, booked and remaining. Package validity and controlled wallet adjustments are also retained.

Does SehaMax include patient records and documents?

Yes. Patient 360 brings together operational patient information, appointments, billing, packages, insurance, documents, notes and activity history, with clinical information controlled by role.

Can SehaMax send WhatsApp confirmations and reminders?

Yes. WhatsApp rules can support appointment confirmations, reminders and other approved message types using English or Arabic templates and patient language preference.

What management reporting is available?

SehaMax includes operational, revenue, insurance, patient and audit reporting together with Business Insights for collections, invoicing, outstanding balances, insurance pending, payment mix and receivables aging.

Review the modules against your current workflow.

The demo can follow a real patient journey from booking through service delivery, billing, insurance, communication and management reporting.

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